Competition: Wholefood is into organic food as well. The competitors are Sprouts and Trade Joe’s who also offer natural products at lower prices. Thus a unique selling proposition is required from Wholefood in order to beat the competition. Whole Foods main focus is North America, however they do offer stores in Canada. They also provide online ordering with prompt delivery.
Cost: They focus on premium and mid segment customers. Costs are aligned to the market demand and competitors. Company objective, quality standards and caring for communities are the major area of focus.
Customers are the key drivers in the business and they focus and stress on quality food products especially fresh groceries. , Channel members including distribution centers, e-commerce vendors, then for marketing they are active on social media as well.