Windy City Deli Objectives

For a company to be successful, they must have a clear vision and mission that the company will be taken toward. The mission for the Windy City Deli is to make it a unique and popular eatery for people of all types. The vision is to see a total of three locations of the deli open across the Coachella Valley. To achieve this, the deli has to satisfy several objectives that uniquely contribute to the business. This paper will recount some of the details of previous works from week two, three, and four with information such as the business and strategic plan and the balanced scorecard, all three essential in the success of the deli.
Strategic Objectives, Measures, and Targets
The most important strategic objective that will keep the business
To create a pleasurable experience for a customer at the deli, consistent service and personalization with the customers is will play into the strategic plan. Because managers will not be the only people interacting with customers, it must be certain that employees are also giving superior service. This, obviously, points to learning and growth operations; the best way to keep employees from becoming lazy and bored of their job is to put some variety in their work; this can be done by duties every day. An additional idea, which had not implemented earlier, is offering an incentive to the employees. For example if the deli made $X in revenue in a year, a certain percentage of that revenue would be offered as an incentive at the end of the year. Therefore, the harder they worked on doing their jobs well; they would also increase revenue in a positive way, and at the end would result in increasing how much of the “pie” they can get. Returning to the customer service satisfaction, there are other ways besides giving great service that will be used to attract customers back and to make the deli a popular
Originally, the plan was to transport fresh material daily through air from Chicago itself. However, this would be inefficient and extremely expensive. It makes more sense that these material are obtained from a truck transporting material on a weekly basis. These materials should be items that would definitely have to be imported from Chicago because they have to be authentic Chicago foods. For example, the processed meat and the hot dogs that will be used in the food should be imported from Chicago. On the other hand, ingredients such as vegetables, flour, and other raw materials can be obtained locally. This would also prove to be cheaper because it lessen the amount of materials imported from a long