1) What problems occurred when Wolf Peak upgraded from QuickBooks to a new accounting software package? How could these problems have been avoided?
For organizations it’s a very tough job to decide which and what kind of software to choose from all the available options. Use of accounting packages does helps in efficiency and effectiveness of the organization only if right kind of package is used in right place. Wolf Peak International used an accounting package to replace its traditional QuickBooks in order to make the process easier and systematic but because of their inappropriate and unfocused decision regarding the package they turned on to the wrong one. They had several problems because of implementation of this software; some of them are listed below:
It was very complicated and hard to learn, not so user friendly.
Time consuming and sophisticated.
Very expensive
In order to avoid these problems, I think the first thing they could have done is, they could have decided to choose the software after being sure about the accounting need of organization from detail discussions and expert advice. It’s very important to know what you are using in order to make the best out of it, so they should have understand the functionality of the software first and made it clear to everybody using it, so that problems in execution wouldn’t appear. They could have developed the time frame with clear chain and pattern of doing things so that it wouldn’t have taken much time for execution.
2) Why did SAP’s Business One prove to be a better choice for wolf Peak’s management that the new accounting software? Give several examples to illustrate your answer.
As the new accounting software, which was replacement for QuickBooks, was difficult to use, hard to get right information in time and was more sophisticated. Wolf Peak