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Work effectively in the community sector

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Work effectively in the community sector
CHCCS411C - Work effectively in the community sector: Assignment 2

What you have to do
Choose a Community Services organisation and research the current issues influencing service delivery by answering the questions below based on your research.
The organisation should belong to one of the following sectors:




Home and community care
Disability services, or
Aged care

Tip: Refer to the Assessment Tips document on the OLS under Assessment
Information (you will locate this next to where you downloaded this assignment) Please reference your work. Referencing guides are available on the OLS under Assessment Guidelines.

Task A – The Community Services
Industry (CSI)
Questions
1. Name a Community Service organisation that you wish to research.
2. State the sector that this organisation belongs to.
3. The Target Group:
a. Describe the characteristics of this sector’s target group (50 words). b. Identify the current needs of this sector’s target group (50 words). c. Outline any changing needs of this target group (50 words).
d. Identify examples of how your selected organisation meets the current needs of the target group.
4. What are the roles and functions of your selected organisation?

LA015474 Assignment 2; CHCCS411C Ed1
© New South Wales, Department of Education and Communities 2012, Version 1, November 2012

1

5. Access and Equity:
a. Describe what principles access and equity cover.
b. Identify examples of how your selected organisation demonstrates access and equity.
6. Improving Work Practices:
a. Describe ways that an organisation can improve work practices.
b. Identify examples of how your selected organisation strives to improve work practices.
c. Name at least four legislative Acts that this service must adhere to for this particular service.

Task B - Self-reflection
Questions
7. Why is it important to reflect on your own work practices?
8. Under the following headings, provide examples of ways
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