Jon pondered on the leadership approach that would work. Hundreds if not thousands of theories are available at anyone's fingertips. But which one does Jon believes in and should personify the work-horse or the show-horse, Lincoln and Socrates or Patton and Caesar? There are leaders who look out the window to attribute success to factors other than themselves, and when things turn south, they look in the mirror and blame themselves, taking full responsibility. Jon's long relationship and guidance from Tywin has helped him to set on the right path. He has often observed and respected Tywin's leadership approach and style, clearly, without any opaqueness; Tywin was the work-horse leadership.
Rather than formulating strategy …show more content…
One of that came to the forefront was Risk Management services. Having a team of highly qualified risk engineers in the Risk Management Department allows Winterfell to offer services such loss prevention and loss control to existing and prospective clients. Other value propositions will include claims services and handling as well as the ever critical incentive schemes allowed by the local environment.
Jon, Sansa, Robb and Joffrey continued to develop all of the levers and beyond. Before rolling them out, Jon and Sansa had a few discussions with both Risk as well as Compliance departments. Some of the enablers were frowned upon but not objected. The foundation of the two departments are more traditional and conservative but Jon and Sansa managed to convince them they are not in breach and it was necessary to move forward with them to stay in the game and sow the seeds of growth. The convincing did come without challenges as the Winterfell Group is very strict on processes, adding to that, the Malaysian insurance market is also highly regulated by the Central Bank and also the General Insurance Association. Conceptually, the changes must abide by both Group and local authorities' guidelines. The experience gathered by Jon over the years along with Joffrey and Robb played a key role in ensuring the concept is received by all …show more content…
All the effort, research and analysis done thus will not come to fruition or achieve its desired impact and results if the sales division doesn't do their part. He was aware of this from the very beginning and knew that this was just as crucial if not more.
The sales division has always been more focused on retail business, whilst it provides volume and better margins it does not fuel the growth enough. The Chief Sales Officer of Winterfell was Samwell Tarley, he has been with Winterfell for almost 25 years and is a close friend of Tywin. But Samwell's history as Chief Sales Officer is a litany of catastrophe. Having the King's ear continually enables Samwell to push through any of the initiatives that he deems fit, for the period. He has been on target on some occasions but even a stopped clock is right twice in a day.
Be that as it may Samwell Tarley is still the Chief Sales Officer and sales personnel are all under him. Jon knew he had to have an unemotional strategic discussion with Samwell. Sansa continued to remind Jon to put all his emotions aside in order to have a productive