Summary
Chapter 1: Introduction into organizational behavior
Organizational behavior (OB) is a field of study that investigates the impact individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
OB is the study of what people do in an organization and how their behavior affects the organization’s performance. It includes these core topics:
When we use the term systematic study, we mean looking at relationships, attempting to attribute causes and effects, and basing our conclusions on scientific evidence – that is, on data gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner.
Evidence-based management (EBM) complements systematic study by basing managerial decisions on the best available scientific evidence. Like doctors make decisions for best treatment for patience.
Disciplines that contribute to the OB field
Psychology seeks to measure, explain, and sometimes change the behavior of humans and other animals. Those who have contributed and continue to add to the knowledge of OB are learning theorist, personality theorists, counseling psychologists, and, most important, industrial and organizational psychologists.
Social psychology, generally considered a branch of psychology, blends concepts form both psychology and sociology to focus on people’s influence on one another.
Whereas psychology focuses on the individual, sociology studies people in relation to their social environment or culture.
Anthropology is the study of societies to learn about human beings and their activities. This work on cultures and environments has helped us understand differences in fundamental values, attitudes, and behavior between people in different countries and within different organizations.
No absolutes in OB
One thing you should always remember that OB is never exact science. We can say X