Work Within a Legal and Ethical Framework
Work within a legal and ethical framework
Task A
Question 1
Why is important for a worker in the csi to follow their job description?
It is important for a worker in the community service industry to follow their job description as it is important that they give a professional standard of the service. It is also due to confidentiality. Community service workers have duty of care to their clients. Also it is important they follow their job description because different services may have different policy and procedures and guidelines that need to be followed accurately so that duty of care is upheld to each client.
Question 2
Define the term policy.
A policy is a course of action or guidelines to be followed.
Question 3
Define the term procedure.
Procedures are clear practical steps to be followed consistently through the whole agency or service in order to meet the policy statement.
Question 4
Why do community services industry workers need to work within agency policy and procedures? Provide 3 reasons. * To ensure they do their job properly * To ensure proper duty of care to a client * So no unnecessary harm is caused to clients
Question 5
Give 5 examples of areas that should be covered in the policy and procedures manual. * Case management procedures (how the agency determines eligibility for the service, assesses client needs and individual goal setting to address needs identified * Occupational health and safety procedures * Communication * Notification of child abuse procedures * Duty of care
Question 6
Define the term legislation.
Legislation is the rules and regulations that are passed in state or federal parliament. An Act of parliament clearly defines what is legal and illegal and you can be punished by law by not abiding by legislation.
Question 7
Define the term statutory requirements.
If a legal obligation is statutory, it means there is an Act that says you have to do something, or not do something.
Task A
Question 1
Why is important for a worker in the csi to follow their job description?
It is important for a worker in the community service industry to follow their job description as it is important that they give a professional standard of the service. It is also due to confidentiality. Community service workers have duty of care to their clients. Also it is important they follow their job description because different services may have different policy and procedures and guidelines that need to be followed accurately so that duty of care is upheld to each client.
Question 2
Define the term policy.
A policy is a course of action or guidelines to be followed.
Question 3
Define the term procedure.
Procedures are clear practical steps to be followed consistently through the whole agency or service in order to meet the policy statement.
Question 4
Why do community services industry workers need to work within agency policy and procedures? Provide 3 reasons. * To ensure they do their job properly * To ensure proper duty of care to a client * So no unnecessary harm is caused to clients
Question 5
Give 5 examples of areas that should be covered in the policy and procedures manual. * Case management procedures (how the agency determines eligibility for the service, assesses client needs and individual goal setting to address needs identified * Occupational health and safety procedures * Communication * Notification of child abuse procedures * Duty of care
Question 6
Define the term legislation.
Legislation is the rules and regulations that are passed in state or federal parliament. An Act of parliament clearly defines what is legal and illegal and you can be punished by law by not abiding by legislation.
Question 7
Define the term statutory requirements.
If a legal obligation is statutory, it means there is an Act that says you have to do something, or not do something.