Working in International Teams
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BUSINESS COMMUNICATION
WORKING IN INTERNATIONAL TEAMS
Submitted by:
Suad Ali – 1136116
Paramjeet Kaur Dhatt – 1133967
Andy Rankine - 0410391
Shahid Ur Rahman – 1035956
Vipinlal Velayudhan – 1133613
Harun Mahendran – 1134696
Submitted to:
Leszek Wypych
25th April 2012
Content
1. Executive Summary…………………………………………3
2. Introduction………………………………………………….4
3. Findings……………………………………………………...5
1. Team building…………………………………………….5
1. The international team……………………………………5
2. Effectiveness of the team work…………………………..5
2. Leadership…………………………….………………….6
3. Motivation in intercultural teams………………………...7
1. Practices and theories of motivation……………………..7
2. Successful motivation in multicultural team……………..8
4. Miscommunication in an international team……………...9
4. Conclusion…………………………………………………..11
5. References…………………………………………………...12
1. Executive Summary
This report provides an analysis on the way managers should manage international teams so that they can be effective and successful. There are a lot of difficulties in team working when members are representatives of different cultures, but they can be overcome by having a deeper knowledge on the main areas of managing a team. The report focuses on the team building process discussing the meaning of the conception international team, it also shows ways how to make the teamwork effective. Since the leader is the main figure in the team, it is explained what kind of leadership skills the manager should posses. In the report takes place the importance of motivation, which is the major method of management as motivating the team members leads to the successful achievement of the goal. Miscommunication is a serious problem in international teams because of the cultural differences between the members. The report highlights what miscommunication causes and how it can
BUSINESS COMMUNICATION
WORKING IN INTERNATIONAL TEAMS
Submitted by:
Suad Ali – 1136116
Paramjeet Kaur Dhatt – 1133967
Andy Rankine - 0410391
Shahid Ur Rahman – 1035956
Vipinlal Velayudhan – 1133613
Harun Mahendran – 1134696
Submitted to:
Leszek Wypych
25th April 2012
Content
1. Executive Summary…………………………………………3
2. Introduction………………………………………………….4
3. Findings……………………………………………………...5
1. Team building…………………………………………….5
1. The international team……………………………………5
2. Effectiveness of the team work…………………………..5
2. Leadership…………………………….………………….6
3. Motivation in intercultural teams………………………...7
1. Practices and theories of motivation……………………..7
2. Successful motivation in multicultural team……………..8
4. Miscommunication in an international team……………...9
4. Conclusion…………………………………………………..11
5. References…………………………………………………...12
1. Executive Summary
This report provides an analysis on the way managers should manage international teams so that they can be effective and successful. There are a lot of difficulties in team working when members are representatives of different cultures, but they can be overcome by having a deeper knowledge on the main areas of managing a team. The report focuses on the team building process discussing the meaning of the conception international team, it also shows ways how to make the teamwork effective. Since the leader is the main figure in the team, it is explained what kind of leadership skills the manager should posses. In the report takes place the importance of motivation, which is the major method of management as motivating the team members leads to the successful achievement of the goal. Miscommunication is a serious problem in international teams because of the cultural differences between the members. The report highlights what miscommunication causes and how it can
References: 2. Belbin, M (2012) Management Teams – Why They Succeed or Fail [Online]. Available at: http://www.belbin.com/rte.asp?id=28 (Access on 10/4/2012). 3. Gannaway.D (2009-2011) True Motivation.com [Online]. Available at: http://www.true-motivation.com/motivation-and-the-ego.html (Access on 5/4/2012). 4. Garcia-Mendez,C.D.M,Glaser,E,Guilherme,M (2010) The Intercultural Dynamics of Multicultural Working, 1st ed, Bristol, Multilingual matters. 5. Healthfield,M.S (Unkown) Twelve Tips for Team Building:How to Build Successful Work Teams [Online]. Available at: http://humanresources.about.com/od/involvementteams/a/twelve_tip_team.htm (Access on 12/04/2012). 6. Hofstede, G, Hofstede,J.G, MINKOV,M (2010) Cultures and Organizations. 5th ed.London.McGraw-Hill. 7. King, C (2008) Where Cultural Miscommunication Happens [online] Available at: http://cindyking.biz/where-cultural-miscommunication-happens/ (Access on (12/4/12). 9. Tuckman,B(2001-2009) Tuckman Forming Storming Storming Norming Performing Model [Online]. Available at: http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm (Access on 12/4/2012). 10. Unkown (2011) Carried away imagination marking [online]. Available at: http://carriebowe.wordpress.com/2011/01/15/cross-culture-miscommunication/ (Access on (10/4/12).