Organizational Behavior and Management
June 2, 2013
In viewing the Manager’s Hot Seat: Working in Teams: Cross-Functional, I was able to distinguish the difference between the words team and teamwork. Team refers to a small group of people with complementary skills, who work together to achieve a shared purpose and hold themselves mutually accountable for performance results ( Schermerhorm,2011). In this video, yes there was team that consisted of Rosa Denson, Cheng Jing, Simon Mahoney and Joe Tanney who plays the role of team leader for an assigned high priority project. Working in teams is essential in this age of rapidly changing technology, market-driven decision making, customer sophistication, and employee restlessness, as leaders and managers are faced with new challenges . Organizations must build new structures and master new skills in order to compete and survive. And in order to increase efficiency and effectiveness, a group effort is required as it reads in the article MindTools.
In the video, the members work in the same organization but at different departmental levels with different knowledge and skills. How these people interact and relate to one another is a key factor in determining how successful the team will be at achieving its mission The group is made up of cross functional team members where there is input from people with a mixture of gender, race, age and ethnicity. It can be difficult managing a group like this because there are individual differences amongst each member. People vary among the layers of diversity: 1) personality, which is unique to every individual, 2) internal dimensions which is race and age, 3) external dimensions which includes religion and marital status and 4) organizational dimensions such as job title(McGraw Hill, 2007) These factors are likely to influence interpersonal relationships and the ability to work with others. Working together is part of many organizations that believe that
References: Grand Canyon University | Digital Resource [Video file]. (n.d.). Retrieved from http://lc.gcumedia.com/zwebassets/courseMaterialPages/mgt420_hot-seat-videos-v1.1.php Fundamentals of Organizational Behavior . [e-book] Toronto : McGraw Hill. Available through: highered.mcgraw-hill.com http://highered.mcgraw-hill.com/sites/dl/free/007091091x/79496/KreitnerSmapleCh.pdf [Accessed: May 30, 2013]. MindTools.com. (2011). Rebuilding Morale. [Online]. Available from: http://www.mindtools.com/pages/article/morale.htm. [Accessed: May 29, 2013] Schermerhorn, J. R. (2011). Management and organization behavior. (1 ed.). Danvers, MA: John Wiley & Sons, Inc.