Workplace Conflict
|Conflict is a fact of life. Human beings are multifaceted characters and "not" everyone is going to get along all the time. In many |
|instances, conflict in the workplace causes havoc. At the very least, it can lead to uncomfortable tension among staff. At worst, the |
|results can be deadly. You need to deal with conflict in a way that makes sense for your situation; in general, however, the collaborative |
|effort is the way to go because it involves people working together for the common good. Workplace conflict is a conflict that can be caused|
|by many factors including the long hours many people spend at their workplace, the hierarchical structure of the organization, and the |
|difficulties like financial problems that may be involved in switching to a different workplace. Workplaces share a lot in common with |
|schools, in which workers tend to be a lot less independent like kids are in high school and below. Let’s start by identifying where |
|conflicts happen. Think about the kinds of conflicts that happen around your workplace. Disagreements over turf (who should do what), |
|disagreements over policy (how things should be done), conflicts of personality and style. There are a lot of ways that employees try to use|
|to deal with conflict in the workplace like avoid the conflict, deny the conflict; wait until it goes away, change the subject, react |
|emotionally; become aggressive, abusive, hysterical, or frightening, find someone to blame, make excuses, delegate the situation to someone |
|else. All of these are not productive; they are actually destructive, so learning how to manage conflict in the workplace is vitally |
|important. |
|Communication is both the cause of and the remedy for conflict. Understanding how to effectively communicate, and how to
|instances, conflict in the workplace causes havoc. At the very least, it can lead to uncomfortable tension among staff. At worst, the |
|results can be deadly. You need to deal with conflict in a way that makes sense for your situation; in general, however, the collaborative |
|effort is the way to go because it involves people working together for the common good. Workplace conflict is a conflict that can be caused|
|by many factors including the long hours many people spend at their workplace, the hierarchical structure of the organization, and the |
|difficulties like financial problems that may be involved in switching to a different workplace. Workplaces share a lot in common with |
|schools, in which workers tend to be a lot less independent like kids are in high school and below. Let’s start by identifying where |
|conflicts happen. Think about the kinds of conflicts that happen around your workplace. Disagreements over turf (who should do what), |
|disagreements over policy (how things should be done), conflicts of personality and style. There are a lot of ways that employees try to use|
|to deal with conflict in the workplace like avoid the conflict, deny the conflict; wait until it goes away, change the subject, react |
|emotionally; become aggressive, abusive, hysterical, or frightening, find someone to blame, make excuses, delegate the situation to someone |
|else. All of these are not productive; they are actually destructive, so learning how to manage conflict in the workplace is vitally |
|important. |
|Communication is both the cause of and the remedy for conflict. Understanding how to effectively communicate, and how to
Cited: http://www.workplaceissues.com/arconflict.htm http://www.agora-business-center.com/0709_workplace.html http://us.penguingroup.com/static/html/cig/quickguides/resolving-conflict-in-the-workplace.html http://edis.ifas.ufl.edu/hr024