Poor communication can create conflict in a number of ways. A lack of communication can create uncertainty that leads to stress and conflict. For instance, one worker may be waiting for a colleague to deliver key information so he can complete a task on time. If the colleague does not respond to the worker's request, the worker may begin to worry that the colleague will not deliver in a timely manner. As a result, conflict between the two may occur. Companies with limited resources, such as office equipment, may experience conflict if workers don't communicate their needs for the resources. Companies often rely on teams to complete special projects or even to carry out the routine functions of a department. If members of the team do not communicate well with each other, it may not be clear what roles and responsibilities each member must assume, leading to confusion and conflict between team members and the ultimate failure to achieve the objectives. Poor communication can lead to the spread of rumors and gossip, which can create tension among employees.
In resolving conflict, it is important to openly acknowledging there will be differing perceptions of the problem. Make a clear statement of why you want the conflict resolved and reasons to work on conflict. Communication of how you want the