Workplace Mediation
Unit 1
AO1 Describe the causes and effects of workplace conflicts
Conflict is an inevitable and is part of business life, where there are people there will always be conflict, not all conflict is negative. Some workplace conflict s healthy and if viewed positively, however where unhealthy conflict is present it has a potential risk to cause the company serious problems Workplace conflict can be in many forms from serious flare-ups to less obvious, but less destructive forms of negativity. Workplace conflict can be caused by personality clashes or style differences and personal. Workplace factors such as poor leadership, poor management, unfair treatment, poor communication, budgets, discrimination, Unrealistic work expectations Mushroom effect – no one knows what’s happening around here, bullying and harassment , overwork, favouritism, Stress and exclusion . These issues can affect not only work life, but personal life as well. Individuals experiencing workplace conflict may feel stressed, anxious, angry, and even depression. When employees are not getting along, the consequences can be costly. Productivity and efficiency tend to decrease as people focus on their distress rather than their work.
Poor management, or inconsistent management procedures is one of the major cause in workplace conflict an example of this is where two employees are doing the same job and being paid a different rate. The employee on the lower rate may feel that they are being discriminated against or the manager favours the other employee more than them and is being treated unfairly. Unfair treatment can lead to feelings of anger, jealousy, frustration, lack of respect, envy and it makes it very hard for a person to be rational. An example of this is the manager has a particular favourite member of staff and is always praising them or giving them the good jobs. Unclear job role or where responsibilities conflict can be confusing, frustrating and stressful and may lead to
AO1 Describe the causes and effects of workplace conflicts
Conflict is an inevitable and is part of business life, where there are people there will always be conflict, not all conflict is negative. Some workplace conflict s healthy and if viewed positively, however where unhealthy conflict is present it has a potential risk to cause the company serious problems Workplace conflict can be in many forms from serious flare-ups to less obvious, but less destructive forms of negativity. Workplace conflict can be caused by personality clashes or style differences and personal. Workplace factors such as poor leadership, poor management, unfair treatment, poor communication, budgets, discrimination, Unrealistic work expectations Mushroom effect – no one knows what’s happening around here, bullying and harassment , overwork, favouritism, Stress and exclusion . These issues can affect not only work life, but personal life as well. Individuals experiencing workplace conflict may feel stressed, anxious, angry, and even depression. When employees are not getting along, the consequences can be costly. Productivity and efficiency tend to decrease as people focus on their distress rather than their work.
Poor management, or inconsistent management procedures is one of the major cause in workplace conflict an example of this is where two employees are doing the same job and being paid a different rate. The employee on the lower rate may feel that they are being discriminated against or the manager favours the other employee more than them and is being treated unfairly. Unfair treatment can lead to feelings of anger, jealousy, frustration, lack of respect, envy and it makes it very hard for a person to be rational. An example of this is the manager has a particular favourite member of staff and is always praising them or giving them the good jobs. Unclear job role or where responsibilities conflict can be confusing, frustrating and stressful and may lead to