writing assignment
O.L. #3B
Question #1 is worth 5 points – all others are worth 1 point each. Either type your answers directly onto THIS sheet OR create a new file and number your answers 1, 2, 3, etc.
1.
The following "gem" comes from the business world and as you can see is filled with redundant, empty, wordy, AND unnecessary phrases. Re-write it so that the ideas are expressed in a much clearer and more stylistic way.
To: District Managers
From: Margaret Davenport, Vice President
Subject: Customer Files It has recently been brought to my attention that a percentage of our sales representatives have been failing to log reports of their client calls in our electronic customer file each and every day. I have also learned that some representatives are not checking the customer file on a routine basis. Our clients sometimes receive a multiple number of sales calls from us when a sales representative is not cognizant of the fact that the client has been contacted at a previous time. Repeated telephone calls from our representatives annoy our customers. These repeated telephone calls also portray our company as one that is lacking in organization. Effective immediately, direct your representatives to do the following: Record each and every customer contact in the electronic file at the end of each day without fail.
Check the electronic file at the very beginning of each day to ensure that telephone communications will not be initiated with clients who have already been called. Let me extend my appreciation to you for your cooperation in this important matter.
YOUR RESPONSE HERE: To: District Managers
From: Margaret Davenport, Vice President
Subject: Customer Files
Recently brought to my attention a percentage of our sales representatives have been failing to log reports of their client calls in our electronic customer file every day. Also representatives are not checking
Question #1 is worth 5 points – all others are worth 1 point each. Either type your answers directly onto THIS sheet OR create a new file and number your answers 1, 2, 3, etc.
1.
The following "gem" comes from the business world and as you can see is filled with redundant, empty, wordy, AND unnecessary phrases. Re-write it so that the ideas are expressed in a much clearer and more stylistic way.
To: District Managers
From: Margaret Davenport, Vice President
Subject: Customer Files It has recently been brought to my attention that a percentage of our sales representatives have been failing to log reports of their client calls in our electronic customer file each and every day. I have also learned that some representatives are not checking the customer file on a routine basis. Our clients sometimes receive a multiple number of sales calls from us when a sales representative is not cognizant of the fact that the client has been contacted at a previous time. Repeated telephone calls from our representatives annoy our customers. These repeated telephone calls also portray our company as one that is lacking in organization. Effective immediately, direct your representatives to do the following: Record each and every customer contact in the electronic file at the end of each day without fail.
Check the electronic file at the very beginning of each day to ensure that telephone communications will not be initiated with clients who have already been called. Let me extend my appreciation to you for your cooperation in this important matter.
YOUR RESPONSE HERE: To: District Managers
From: Margaret Davenport, Vice President
Subject: Customer Files
Recently brought to my attention a percentage of our sales representatives have been failing to log reports of their client calls in our electronic customer file every day. Also representatives are not checking