WFNX-101.7 FM and Boston’s Radio Wars
Situation Overview
WFNX was started in 1983 by The Phoenix Media/Communications Group, with the intent to appeal to the newspaper’s same audience of educated, affluent, single professionals and students seeking different opinions from those offered by mainstream media. WFNX was a first mover in the “new wave” or “alternative rock” music genre – they offered something different and had a firm commitment to the local music scene, and quickly became a leader in Boston’s “new music” radio niche.
As alternative rock caught on and WFNX’s competitors began to pounce on the station’s previously unique market positioning, their struggles focused around a particular dilemma: How could a station founded upon and recognized for staying outside the mainstream, remain profitable and competitive in an industry driven by cut-throat marketing tactics, constant commercial demands and ever-evolving cultural trends? With industry consolidation forcing major shifts in the industry landscape, WFNX is faced with key strategic decisions to regain ground and stay afloat amidst fierce competition. Through strategic hiring, increased marketing efforts and merger/partnership opportunities, WFNX may be able to turn things around.
Radio Industry Background
Radio as an advertising channel provides unique and attractive benefits. As a result, stations in metropolitan areas such as Boston complete to generate profits through advertising sales, gain ratings and market share, reach new listener demographics and implement marketing strategies to expand awareness and popularity among both listener and artist/record label target segments. They also face the challenges of cultural shifts, as genres move in and out of mainstream popularity.
WFNX Strengths and Weaknesses in an Emerging Market
WFNX had early success as first movers in an emerging market. They had a clear positioning and connected with their niche audience. Although their