Zanova Case Study
Zenova
Zenova is based in Hanover, Germany. It is a multinational group that makes health and beauty products. Four months ago, it assembled a project team of 16 members drawn from subsidiaries in Europe, America, Asia and the Middle East.
The team, managed by Ryan Douglas, was instructed to carry out a major survey of job satisfaction in all the subsidiaries. This would involve travelling to subsidiary companies, interviewing staff, administrating surveys, analyzing results and producing a final report in 18 months’ time. The team would have to work to tight deadlines, under constant pressure to complete the various stages of the work.
Four months later, it became clear that the project was badly managed. The morale of team members was low and progress on the project had been too slow.
The management of Zenova decided to replace Ryan Douglas, the current Project Manager. The problem was to decide who to put in his place. Who would have the right management style to lead the multinational team?
The directors of Zenova have talked informally to several candidates who would be interested in taking over from Ryan Douglas. The candidates were asked to note down their management style.
You are requested to; a) make an analysis of each candidate’s management style and, b) state your choice for Project Manager, together with your reasons.
Read Below the candidates own descriptions of their management style :
Manager # 1- Eliot
New Business Manager
I am a strong confident person.
My job: To give instructions & see they’re carried out. Not interested in excuses if the work is not done. It’s essential to give the staff clear goals & to check often to make sure they’re meeting deadlines. Don’t like staff arguing, if they do, I listen then tell them what to do. I’m decisive, sometimes I get it wrong, who doesn’t? My staff is multinational; So, I am trying to adapt my management style.
Appraisal interviews: Once a year with staff, always friendly & productive.
Zenova is based in Hanover, Germany. It is a multinational group that makes health and beauty products. Four months ago, it assembled a project team of 16 members drawn from subsidiaries in Europe, America, Asia and the Middle East.
The team, managed by Ryan Douglas, was instructed to carry out a major survey of job satisfaction in all the subsidiaries. This would involve travelling to subsidiary companies, interviewing staff, administrating surveys, analyzing results and producing a final report in 18 months’ time. The team would have to work to tight deadlines, under constant pressure to complete the various stages of the work.
Four months later, it became clear that the project was badly managed. The morale of team members was low and progress on the project had been too slow.
The management of Zenova decided to replace Ryan Douglas, the current Project Manager. The problem was to decide who to put in his place. Who would have the right management style to lead the multinational team?
The directors of Zenova have talked informally to several candidates who would be interested in taking over from Ryan Douglas. The candidates were asked to note down their management style.
You are requested to; a) make an analysis of each candidate’s management style and, b) state your choice for Project Manager, together with your reasons.
Read Below the candidates own descriptions of their management style :
Manager # 1- Eliot
New Business Manager
I am a strong confident person.
My job: To give instructions & see they’re carried out. Not interested in excuses if the work is not done. It’s essential to give the staff clear goals & to check often to make sure they’re meeting deadlines. Don’t like staff arguing, if they do, I listen then tell them what to do. I’m decisive, sometimes I get it wrong, who doesn’t? My staff is multinational; So, I am trying to adapt my management style.
Appraisal interviews: Once a year with staff, always friendly & productive.