College of Business and Accountancy
Valenzuela City a Business Practicum Report on Philippine Long Distance Telephone Company
Maysan Road, Malinta, Valenzuela City, Philippines
Training Period: May 8, 2014- July
In partial fulfillment of the requirement for the course
Supervised Work Experience Program for a degree in
Bachelor of Science in Business Administration
Major in Operations and Supply Chain Management
Submitted by:
Ms. Marilou M. Jornadal
Submitted to:
Mr. Roman P. Buyson, MBA
SWEP Coordinator
Submitted on:
July
Picture with company logo
Acknowledgements
I express gratitude wholeheartedly to Our Lady of Fatima University for the opportunity to take the on-the-job training. Thanks to all of my professors in shaping me academically, stay in a positive attitude, and go beyond skills development. To Mr. Roman P. Buyson, MBA and Mrs. Arsenia Gallardo, MBA for advising and sharing their knowledge during the practicum orientation seminars; training in the RIS- Recruitment Interview Simulation and giving their perception in dealing with professionalism and behaviorism.
Thanks to my classmates, friends and co-trainees in making my studies and training into a pleasurable and lively world of experiences.
To Mr. Arnel Y. Corbito and Mrs. Marites Beltran; in behalf of GMM Home Sales of PLDT Valenzuela for giving me the chance to have my on-the-job training in their company.
And for all of the knowledge, strength and determination to accomplish this opportunity.
To God be the glory.
Table of Contents
CHAPTER ONE
Introduction of the Company
Vision
“A connected, enlightened and productive Philippines”
Mission
PLDT will be the preferred full service provider of voice, video and data at the most attractive levels of price, service quality, content and coverage, thereby bringing maximum benefit to the company’s stakeholders.
Goals
1. To provide help and support to those who need it in