A Comparison of Telkom and Absa Hr Policies
Contents
1. Introduction 3
2. Brief description of Telkom and ABSA 3
2.1 Telkom 3
2.2 ABSA 4
3. Comparison of Telkom and Absa 5
3.1 Induction procedures in both organisations 5
3.2 Development 5
3.2.1 Organisation analysis 5
3.2.2 Task analysis 6
3.2.3 Person analysis 6
3.3 Measurement and reward 7
4. Recommendations 8
5. References 8
1. Introduction
This report stems out of a request by Jack Daniels to prepare a report comparing and contrasting the ways in which Telkom approaches induction, support, training and development, performance evaluation and improvement interventions, to that of Absa. The report will briefly describe both these organisations , compare and contrast the induction processes in both organisations, describe and evaluate the ways in which development needs are identified and met in each organisation, discussing the reasons for any differences, discuss how individual performance is measured and rewarded, and identify changes that Telkom could consider as a result of the comparative analysis.
2. Brief description of Telkom and ABSA
2.1 Telkom
Telkom Group is South Africa 's incumbent telecommunication service provider, which has embarked on aggressive broadband deployment and customer centricity strategies seeking to be Africa 's leading ICT solutions provider. Telkom offers telephony services, internet services, managed data networking, data hosting, IT security and virtual private network services.
Telkom is a corporate organisation with three different business units and, listed on the JSE and NYSE. Telkom’s core strategy is to defend and grow profitable revenue, while managing costs. Telkom seeks to defend profitable revenue by providing superior, customized solutions that meet the needs of consumer, business and wholesale customers, while employing 23,520 full-time employees, 5.5% less than the previous year, with the majority (68%) in operational and support roles; a further 21% in supervisory roles and 11% in
1. Introduction 3
2. Brief description of Telkom and ABSA 3
2.1 Telkom 3
2.2 ABSA 4
3. Comparison of Telkom and Absa 5
3.1 Induction procedures in both organisations 5
3.2 Development 5
3.2.1 Organisation analysis 5
3.2.2 Task analysis 6
3.2.3 Person analysis 6
3.3 Measurement and reward 7
4. Recommendations 8
5. References 8
1. Introduction
This report stems out of a request by Jack Daniels to prepare a report comparing and contrasting the ways in which Telkom approaches induction, support, training and development, performance evaluation and improvement interventions, to that of Absa. The report will briefly describe both these organisations , compare and contrast the induction processes in both organisations, describe and evaluate the ways in which development needs are identified and met in each organisation, discussing the reasons for any differences, discuss how individual performance is measured and rewarded, and identify changes that Telkom could consider as a result of the comparative analysis.
2. Brief description of Telkom and ABSA
2.1 Telkom
Telkom Group is South Africa 's incumbent telecommunication service provider, which has embarked on aggressive broadband deployment and customer centricity strategies seeking to be Africa 's leading ICT solutions provider. Telkom offers telephony services, internet services, managed data networking, data hosting, IT security and virtual private network services.
Telkom is a corporate organisation with three different business units and, listed on the JSE and NYSE. Telkom’s core strategy is to defend and grow profitable revenue, while managing costs. Telkom seeks to defend profitable revenue by providing superior, customized solutions that meet the needs of consumer, business and wholesale customers, while employing 23,520 full-time employees, 5.5% less than the previous year, with the majority (68%) in operational and support roles; a further 21% in supervisory roles and 11% in
References: 1. Telkom internal HR website. Website. https://secure1.telkom.co.za/ir/ Accessed on 7 Oct 2009 2. Telkom Investor relations. Website. http://www.telkom.co.za/about_us/vision_and_value.html. Accessed on 7 Oct 2009 3. Absa Investor relations. Website. http://www.absa.co.za/absacoza/content.jsp?/Home/All-About-Absa/All-About-Absa/About-the-Absa-Group/Absa-Overview. Accessed on 7 Oct 2009 4. The OU business School, The practice of management, Block 2 (2006) Sheila Cameron 5. Correspondence with SIPHOKAZI SAZONA, an employee at Absa END