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A Critical Review of Knowledge Management as a Management Tool

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A Critical Review of Knowledge Management as a Management Tool
Journal of Knowledge Management
Emerald Article: A critical review of knowledge management as a management tool Maria Mårtensson

Article information:
To cite this document: Maria Mårtensson, (2000),"A critical review of knowledge management as a management tool", Journal of Knowledge Management, Vol. 4 Iss: 3 pp. 204 - 216 Permanent link to this document: http://dx.doi.org/10.1108/13673270010350002 Downloaded on: 23-04-2012 References: This document contains references to 78 other documents Citations: This document has been cited by 18 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 12944 times.

Access to this document was granted through an Emerald subscription provided by Shahid University of Beheshti For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Additional help for authors is available for Emerald subscribers. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years ' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.
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A critical review of knowledge management as a management tool
Maria Martensson Ê

Introduction
Over the past several years there have been intensive discussions about the importance of knowledge


Citations: Origins and domain of knowledge management Theoretical origins to knowledge management The field of KM can be seen as an integral part of the broader concept ``intellectual capital ' ' (Roos et al., 1997) in knowledge creation, storage, and deployment (Roberts, 1998; see also Grant, 1991). Journal of Knowledge Management Volume 4 . Number 3 . 2000 . 204±216 reusable resource that can provide a wealth of competitive advantages, including enhanced organisational capacities, facilitating output, and lowering costs (Forbes, 1997) Journal of Knowledge Management Volume 4 . Number 3 . 2000 . 204±216
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