Honesty is also important when telling a company’s story. A designer needs to learn as much as possible about a company, unveiling its past and present to find a truthful representation of the client. Wheeler says,
“The best stories are easy to share, memorable, have meaning, and are authentic. Meaning is a campfire for everyone to rally around. Authenticity is quite simply being genuine. It’s never about changing a brand story. That’s inauthentic. For me, it’s about unearthing the best and most relevant stories”(56).
A designer wants to uncover the truth and reflect that back to the consumer. When speaking with designer Jacqueline Jones, she insists research is key. “Learn everything