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A High-Performance Work System

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A High-Performance Work System
1.0 Introduction

A High-Performance Work System (HPWS) is the right combination of people, technology, and organizational structure that makes full use of the organization’s resources and opportunities in achieving its goal. There are four powerful principles:

a) Shared information

b) Knowledge development

c) Performance – reward linkage

d) Egalitarianism

These principles must work together in a smoothly functioning whole. A HPWS achieves the organization’s goals, typically including growth, productivity and mainly in achieving high profits. In achieving these overall goals, the HPWS meets such intermediate goals as high quality, innovation, customer satisfaction, job satisfaction, and reduced absenteeism and turnover.

Many conditions contribute to HPWS. Among of them are giving employee’s skills, incentives, knowledge, autonomy, and employee satisfaction. Teamwork and empowerment can make work more satisfying and provide a means for employees to improve quality and productivity. Organizations can improve performance by creating a learning organization, in which people can constantly learn and share knowledge so that they can continually expand their capacity to achieve the results that they desired. In a high-performance organization, employee’s experience job satisfaction. Meanwhile, for long-run high performance, organizations and employees must be ethical as well.

The successful organization and large with the outstanding achievement in business will involve the participation of many employee. It is because organization need faced a lot of challenge as a result of globalization, rapid technological advances, the emphasis in faster change and innovation, the demand for high quality and good service to customers as well as the risks and rewards of managing an organization. Organization need to using human resource practices and incorporate HPWS that to



References: 16 Appendix – Case Study 1 17 ----------------------- Figure 1.1: Research model between e-HRM and HRM effectiveness

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