“a Novice Manager’s Tale of Woe”
“A Novice Manager’s Tale of Woe”
Tricia Monet is a store director at a retail store called “Personal Reflections”. Personal Reflections is a national chain of personal care and household products. Tricia moved from Illinois with her fiancé to Sioux City, Iowa. Tricia has a bachelors in Accounting, but decided she wanted to do something different. She saw the position for assistant director and Personal Reflections and applied. She was hired with under the director Heather Munson. Assistant directors were scheduled in 9-hour shifts there were three assistant directors who could potentially all be working at the same time along with part-time as well as seasonal employees. Tricia worked under Heather Munson clashed from the beginning. Tricia felt interrogated; the store that Tricia was assigned to consistently fail to meet sales goals, the store was un-organized. Tricia was yelled at for organizing the store and after 1 month she was ready to quit. Munson then stated that she was going on disability leave which put Tricia in a temporary store director, which then took on fully when she found out Munson was not returning. In the process Tricia had fully organized the store, brought up sales and had trained three new assistant store directors; Amy, Lori, and Tammy. Lori soon became Tricia’s right-hand man because she wanted to achieve everything. Amy was one of the easiest to get along with, and Tammy struggles with paper work and adapting to a new environment. Tricia tried creating an atmosphere where they were all equal, although finding out that Tammy, who struggled with the tasks was making more money then Lori and Amy. Tricia valued all of their opinions and input. Tricia helped organize the store and created contests and promotions to help motivate employees. Tricia meet with her assistant directors on a daily basis individually then as a whole once a week. Tricia was enjoying her challenging position, however was interested in going
Tricia Monet is a store director at a retail store called “Personal Reflections”. Personal Reflections is a national chain of personal care and household products. Tricia moved from Illinois with her fiancé to Sioux City, Iowa. Tricia has a bachelors in Accounting, but decided she wanted to do something different. She saw the position for assistant director and Personal Reflections and applied. She was hired with under the director Heather Munson. Assistant directors were scheduled in 9-hour shifts there were three assistant directors who could potentially all be working at the same time along with part-time as well as seasonal employees. Tricia worked under Heather Munson clashed from the beginning. Tricia felt interrogated; the store that Tricia was assigned to consistently fail to meet sales goals, the store was un-organized. Tricia was yelled at for organizing the store and after 1 month she was ready to quit. Munson then stated that she was going on disability leave which put Tricia in a temporary store director, which then took on fully when she found out Munson was not returning. In the process Tricia had fully organized the store, brought up sales and had trained three new assistant store directors; Amy, Lori, and Tammy. Lori soon became Tricia’s right-hand man because she wanted to achieve everything. Amy was one of the easiest to get along with, and Tammy struggles with paper work and adapting to a new environment. Tricia tried creating an atmosphere where they were all equal, although finding out that Tammy, who struggled with the tasks was making more money then Lori and Amy. Tricia valued all of their opinions and input. Tricia helped organize the store and created contests and promotions to help motivate employees. Tricia meet with her assistant directors on a daily basis individually then as a whole once a week. Tricia was enjoying her challenging position, however was interested in going