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A Queueing System Study for Refueling Service at Shell Gasoline Station of Mahayag, Isabel, Leyte

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A Queueing System Study for Refueling Service at Shell Gasoline Station of Mahayag, Isabel, Leyte
A QUEUEING SYSTEM STUDY FOR REFUELING SERVICE AT SHELL GASOLINE STATION OF MAHAYAG, ISABEL, LEYTE

Undergraduate Thesis

VISAYAS STATE UNIVERSITY
Visca, Baybay City, Leyte, Philippines

DENNIS RODADO ARAÑO Second Semester S.Y. 2009-2010

A QUEUEING SYSTEM STUDY FOR REFUELING SERVICE AT SHELL GASOLINE STATION OF MAHAYAG, ISABEL, LEYTE

VISAYAS STATE UNIVERSITY
Visca, Baybay City, Philippines

DENNIS RODADO ARAÑO

April 2010

VISAYAS STATE UNIVERSITY Visca, Baybay, Leyte 6521-A COLLEGE OF INDUSTRIAL TECHNOLOGY Department of Engineering UNDERGRADUATE THESIS NAME OF STUDENT: DENNIS RODADO ARAÑO

DEGREE:

Bachelor of Science in Industrial Engineering

THESIS TITLE:

A QUEUEING SYSTEM STUDY FOR REFUELING SERVICE AT SHELL GASOLINE STATION OF MAHAYAG, ISABEL, LEYTE

APPROVED: ENGR. ARTVIN B. BOLLEDO, Thesis Adviser Date: ___________

REVIEWED: Student Research Committee

ALBERTO S. PASANA M.Eng, Chairman

Date: ___________

ENGR. ANNA MARIE G. RAMIREZ, Member

Date: ___________

APPROVED: ENGR. JOVELINO A. AMORES, Department Head Date: ___________

RECORDED: GLORIA C. GERMAN, College Registrar Date: ___________

TRANSMITTAL

The undergraduate thesis attached hereto, entitled “A QUEUEING SYSTEM STUDY FOR REFUELING SERVICE AT SHELL GASOLINE STATION OF MAHAYAG, ISABEL, LEYTE,” prepared and submitted by DENNIS RODADO ARAÑO in partial fulfillment of the requirements for the degree of Bachelor of Science in Industrial Engineering is hereby accepted.

ENGR. ARTVIN B. BOLLEDO Adviser ____________________ Date

Accepted as partial fulfillment of the requirements for the degree of Bachelor of Science in Industrial Engineering.

ALBERTO S. PASANA M.Eng. Chairman, Student Research Committee ___________________ Date

ENGR. JOVELINO A. AMORES Department Head ______________________ Date

VISAYAS STATE UNIVERSITY Visca, Baybay, Leyte

DEPARTMENT OF ENGINEERING

GENERAL EVALUATION OF THE STUDENT THESIS

TITLE: A Queueing



References: Bolledo, Artvin B. Thesis. Validation of the Optimal Manpower Requirement for Light Vehicle Services of Philippine Associated Smelting and Refining Corporation LIDE, Isabel, Leyte. (2009). Internet Search Engines: www.search.com www.yahoo.com www.google.com www.ask.com www.wikipedia.org PROPONENTS RESUME DENNIS R. ARAÑO Alipasa, Mahayag, Isabel, Leyte PERSONAL DATA AGE Gender Height Weight Birthdate Birthplace Religion Civil Status Nationality : : : : : : : : : 23years old Male 5’1” 50 kgs. February 24, 1987 Anislag, Isabel, Leyte Roman Catholic Single Filipino EDUCATIONAL ATTAINMENT ELEMENTARY : SECONDARY : COLLEGE : Isabel Central School School Year: 1995 – 2000 Isabel National High School School Year: 2000 – 2004 Visayas State University Isabel Campus Inavs, Isabel, Leyte School Year: 2009 – present Bacelor of Science in Industrial Engineering (BSIE) WORK EXPERIENCE: Isabel Shell Gasoline Station, Mahayag, Isabel, Leyte June 2009- March 2010 Pump Attendant (Gasoline Boy)

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