International Journal of Cultural Policy
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A STRATEGIC LOGIC FOR ARTS MARKETING
Miranda Boorsma a a
Department of Arts, Culture & Media Studies, University of Groningen, PO Box 716, 9700 AS Groningen, The Netherlands Phone: +31 50 363 5962 E-mail: Version of record first published: 15 Aug 2006.
To cite this article: Miranda Boorsma (2006): A STRATEGIC LOGIC FOR ARTS MARKETING, International Journal of Cultural Policy, 12:1, 73-92 To link to this article: http://dx.doi.org/10.1080/10286630600613333
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A STRATEGIC LOGIC FOR ARTS MARKETING Integrating customer value and artistic objectives
Miranda Boorsma
m.a.boorsma@rug.nl Boorsma Francis of Miranda Francis 2006 &Article Ltd Cultural Policy 0 100000and print/1477-2833 online 12
References: GOODMAN , N . (1976) Languages of Art: An Approach to a Theory of Symbols, Hackett, Indianapolis, IN. GRÖNROOS , C . 91 (2000) Service Management and Marketing: A Customer Relationship Management Approach, Wiley, Chichester Downloaded by [University of Bristol] at 07:48 24 November 2012 Miranda Boorsma, Department of Arts, Culture & Media Studies, University of Groningen, PO Box 716, 9700 AS Groningen, The Netherlands