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A Study on Consumer Satisfaction

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A Study on Consumer Satisfaction
A PROJECT REPORT ON “ A STUDY ON CUSTOMER SATISFACTION AT SHRI GANPATI HONDA (TWO WHEELER) IN BHOKARDAN”

SUMITTED BY
ABRAR K. SHAIKH

GUIDED BY
Prof. Miss. RUCHITA RAMANI

SUBMITTED TO
IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF DEGTREE OF MASTER OF BUSINESS ADMINISTRATION (MBA) AFFILIATED TO UNIVERSITY OF PUNE.

THROUGH ASM’s Institute of Professional Studies Pimpri, Pune – 411018. Batch (2012-14)

ACNOWLEDGMENT

The sense of contentment and elation that accompanies the successful working of this project would be incomplete without mentioning the names of the people who helped me to accomplish this project, people whose constant guidance, support and encouragement resulted in its realization. I am highly indebted to ASM’s IPS for providing me with the opportunity to be able to do my Summer Internship in Shri Ganpati Honda (Two Wheeler) Pvt., Ltd in Bhokardan Dist. Jalna. My earnest thanks to my company guides. Mr. Pratik Deshmukh (Owner) for his valuable guidance and support in insuring me a free hand during the course of the work. I also thanks to my faculty guide Prof. Miss. Ruchita Ramani ASM’s IPS, Pune for the inspiration and guidance which enabled me to take up work which made me learn new things and concepts about the industry of market research.

DECLARATION

I am Abrar Kaisar Shaikh a student of ASM’s Institute of Professional Studies, Pimpri (Pune) hereby declare that the project entitled “A Study of Consumer Satisfaction at Shri Ganpati Honda (Two Wheeler) Pvt. Ltd., Bhokardan Dist. Jalna” is my original work as all the information, facts, figures and procedures in this project are based on my own experience and study during the training.

Date: -

/

/ Abrar Kaisar Shaikh

Place: - Pimpri (Pune).

EXECUTIVE SUMMERY
This report has been exclusively prepared Shri Ganpati Honda (Two Wheeler) Pvt. Ltd., Bhokardan Dist. Jalna. The purpose of the report is “A Study on consumer satisfaction”. The finding of

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