A STUDY ON FACTORS CONTRIBUTING TO TURNOVER INTENTION AMONG THE EMPLOYEES OF SGA TECHCORDIA (M) SDN BHD
Abstract
Employee retention is the most critical issue faced by corporate leaders as result of the shortage of skilled labor, economic growth and employee turnover. High turnover rates adversely affect an organization in other ways such as loss of institutional memory, diversion of management focus, diversion of peers to train new hires, affect the organization’s reputation and poor morale among the remaining employees. Therefore it is important for Human Resource practitioner in an organization to curb these phenomena by minimizing such problems by implementing the strategic employee retention management in their organization. Many employers who are from the small firms have lack of exposure of the strategic employee retention management. The study is conducted to examine the factors that affecting warehouse (logistic) employee turnover intention in SGA Techcordia (M) Sdn Bhd. The findings will help to identify which factors that have strong effect over the turnover intention and its relationship with job satisfaction among the warehouse (logistic) employees. The study is important because it will help to effectively solve the current problems faced by the organization, enables the Human Resource Manager to focus planning on the strategic employee retention management.
1.0 INTRODUCTION
1. Background of study
One of the most critical issues in employment faced by many employers is employee retention and employee turnover. Even though during the global economic crisis, in order to maintain the organization stability, some employers took the exercise to downsize their employment, but some employers are struggling to retain their human talent. This is also shown by recent studies conducted by many researchers that employee turnover and retention are crucial issues in many organizations. In
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