Kenneth Ho M-B2-4443
Naomi Lo M-B2-4401
Iny Chan M-B2-4419
Michelle Wong M-B2-4449
Abstract
Extensive research reveals that achieving work life balance can help to improve employee’s performance (Tsui, Pearce, Porter & Tripoli, 1997), employee’s job satisfaction (Namasivayam & Mount, 2004) and employee’s organizational citizenship behavior, which incurred as a result of social exchange (Lambert, 2000). The increasing intensity and complexity of work with the advances in information technology and information load, the need for speed of response, the pace of change with its resultant upheavals and adjustments (Guest, 2001), all demand employees’ time and can be sources for escalating pressures of work and affecting employees’ performance. On the other hand, the social structure change with the increasing numbers of dual earners or single parent families in Macau who have to work and take care of their dependent family members require both time and energy for those employees to play such an important role. Factors such as mentioned an have greatly affected employees in maintaining work life balance d brought challenges to both employees and employers. The current study identifies the factors that could affect employees’ work life balance in one of the Big Four accounting firms – Deloitte Macau. Both questionnaire surveys (n=31) and interviews (across two management level) have been conducted and reveal convergent outcomes. Recommendations have been provided to further improve the work-life balance in Deloitte Macau.
Table of Contents Introduction 5 Introduction of Deloitte Macau 5 Definition of Work-life balance 6 Focus among the different definition of work-life balance 7 Objectives and methodology of the study 8 Methodology of the study 8 Sampling and participants 9 Data collection 9 Findings 9 From Questionnaire 9 Profile of respondents 10 From interview 11 <1>Technology boom 11