bcom 275 week 1 assignment 1 Essay Example
Assignment 1.1
University of Phoenix
Assignment 1.1
Who was the sender?
My boss.
Who was the receiver?
Myself.
What was the message?
Complete a report as soon as possible.
What channel was used to send the message?
Email
What was the misunderstanding that occurred?
He needed to report done by a specific day but did not allow time to complete.
How could the misunderstanding have been avoided?
Created a specific request with enough time to turn in a completed report.
1) I learned that if something seemed unclear I need to ask clarifying questions. When he gave a generalized request like “as soon as possible” I need to ask for better details.
2) The main cause of the misunderstanding was that I was unable to complete his request given the restrictions that were placed upon me, but I had agreed to do as he asked. As the sender my boss should have made clear that there was a close deadline and made sure that I was aware it needed to be done by that time. As the receiver, if I had a better understanding of what he was asking for I could have told him it was an impossible task and avoided extra conflicts or asked for more time.
Who was the sender? Myself
Who was the receiver?
Coworker
What was the message?
I needed a shift covered
What channel was used to send the message?
Face-to-face
What was the misunderstanding that occurred?
The coworker did not show up for the shift he told me he could cover.
How could the misunderstanding have been avoided?
To ensure there was no misunderstanding I could have continually sent reminders of the shift he promised to cover
1) I learned that it is important to tell more than one person about the shift change. Fortunately, I had told my manager before the change and we both signed a document of the change.
2) The main cause of the misunderstanding was that
University of Phoenix
Assignment 1.1
Who was the sender?
My boss.
Who was the receiver?
Myself.
What was the message?
Complete a report as soon as possible.
What channel was used to send the message?
What was the misunderstanding that occurred?
He needed to report done by a specific day but did not allow time to complete.
How could the misunderstanding have been avoided?
Created a specific request with enough time to turn in a completed report.
1) I learned that if something seemed unclear I need to ask clarifying questions. When he gave a generalized request like “as soon as possible” I need to ask for better details.
2) The main cause of the misunderstanding was that I was unable to complete his request given the restrictions that were placed upon me, but I had agreed to do as he asked. As the sender my boss should have made clear that there was a close deadline and made sure that I was aware it needed to be done by that time. As the receiver, if I had a better understanding of what he was asking for I could have told him it was an impossible task and avoided extra conflicts or asked for more time.
Who was the sender? Myself
Who was the receiver?
Coworker
What was the message?
I needed a shift covered
What channel was used to send the message?
Face-to-face
What was the misunderstanding that occurred?
The coworker did not show up for the shift he told me he could cover.
How could the misunderstanding have been avoided?
To ensure there was no misunderstanding I could have continually sent reminders of the shift he promised to cover
1) I learned that it is important to tell more than one person about the shift change. Fortunately, I had told my manager before the change and we both signed a document of the change.
2) The main cause of the misunderstanding was that