Chapter 1—Communication Skills as Career Filters
Chapter 1—Communication Skills as Career Filters
MULTIPLE CHOICE
1. Communication skills
a.
are not as important as technical skills for career success.
b.
are not necessary in today's competitive job market.
c.
are ranked by recruiters at the top of qualities they most desire in job seekers.
d.
cannot be learned; they are innate.
ANS: C
Studies confirm that recruiters rank communication skills at the top of qualities they most desire in job seekers. Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the current economic climate. The good news is that effective communication can be learned.
PTS: 1 DIF: Easy REF: p. 2
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion
TOP: Communication Skills: Your Ticket to Success
2. Which of the following statements is most accurate?
a.
Because today's workers are more geographically dispersed, the need for well-written messages has declined.
b.
Employers rank oral and written communication skills as less valuable than hard skills such as mathematical computation, computer literacy, and troubleshooting.
c.
Communication skills are critical to your job placement, performance, career advancement, and organizational success.
d.
Business letters and interoffice memoranda remain the top forms of business correspondence.
ANS: C
Communication skills are critical to job placement, performance, and career advancement because the need for well-written messages has increased, oral and written communication skills are the top skills demanded by employers, and digital communication has replaced business letters and memos.
PTS: 1 DIF: Easy REF: p. 2-3
OBJ: Bloom's Taxonomy: Knowledge
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion
TOP: Communication Skills: Your Ticket to Success
3. On the job you are more likely to be taken seriously and promoted if you
a.
look and sound professional.
b.
frame your
MULTIPLE CHOICE
1. Communication skills
a.
are not as important as technical skills for career success.
b.
are not necessary in today's competitive job market.
c.
are ranked by recruiters at the top of qualities they most desire in job seekers.
d.
cannot be learned; they are innate.
ANS: C
Studies confirm that recruiters rank communication skills at the top of qualities they most desire in job seekers. Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the current economic climate. The good news is that effective communication can be learned.
PTS: 1 DIF: Easy REF: p. 2
OBJ: Bloom's Taxonomy: Comprehension
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion
TOP: Communication Skills: Your Ticket to Success
2. Which of the following statements is most accurate?
a.
Because today's workers are more geographically dispersed, the need for well-written messages has declined.
b.
Employers rank oral and written communication skills as less valuable than hard skills such as mathematical computation, computer literacy, and troubleshooting.
c.
Communication skills are critical to your job placement, performance, career advancement, and organizational success.
d.
Business letters and interoffice memoranda remain the top forms of business correspondence.
ANS: C
Communication skills are critical to job placement, performance, and career advancement because the need for well-written messages has increased, oral and written communication skills are the top skills demanded by employers, and digital communication has replaced business letters and memos.
PTS: 1 DIF: Easy REF: p. 2-3
OBJ: Bloom's Taxonomy: Knowledge
NAT: AACSB: Tier 1---Reflective Thinking; Tier 2---Conclusion
TOP: Communication Skills: Your Ticket to Success
3. On the job you are more likely to be taken seriously and promoted if you
a.
look and sound professional.
b.
frame your