Design Matrix Essay Example

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Process Design Matrix
David Campbell
OPS/571
July 23, 2013
Rhonda Gullete

Process Design Matrix and Summary This paper recognizes appropriate design approaches for a chicken wings taste and delivery service and its main product, which are chicken wings. Throughout this paper you will see the process design matrix and product. It demonstrates a look of the chicken wings taste and delivery service in one area and the appropriate design approach is a self-service approach. The related design approach for the wings product is an assembly line, which is also on display.
|Process Design Aspect |Service- Wings Delivery and Taste |Product- Wings |
| |Self- Service Approach |Assembly Line Approach |
|Design focal point |Customer Satisfaction |To keep operations smooth during production|
|Strategy |Create new flavors and convenience ordering |To lower cost and workload with timely |
| |styles for wings through phone |producing |
|Process design approach |Self-service approach to have customers satisfy |Have a quicker approach to grow production |
| |themselves | |
|Process map |Quick process flow |Have a smooth flow and increase cooking |
|Process Performance Measurement |Have a 1-800 number for questions and concerns |Studies on production for seasoning to |
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