Discuss Common Criteria for Deciding Whether to Buy or Build a Software Solution. How Should Managers Choose Whether to Use Off-the-Shelf Software? Which Criteria Would Be Among the Most Important? Essay Example

Discuss common criteria for deciding whether to buy or build a software solution. How should managers choose whether to use off-the-shelf software? Which criteria would be among the most important?

Common criteria for deciding whether to buy or build a software solution would be to take a look at the System Development Life Cycle; Planning, Analysis, Design, and Implementation. Planning or initiation include a business problem, request for proposal, request for quote, and proposal/quote ie. first go/no go decision. Analysis or logistics of implementation include business requirements, technical requirements, and data requirements, and GAP analysis which helps a company compare actual performance with potential performance. Design includes logical/physical, technical specs, process flow/data flow, system architecture, data design, screen layouts, and navigation map/flow. Once these criteria are examined and the complexity is determined, a decision can then be made to buy or build a software solution. Implementation is turning it into a working system that has been tested and put into use including documentation, training procedures, support capabilities, and associated updates. A manager’s selection for off-the-shelf software can be established by deciding if the criteria of cost, functionality, vendor support, viability of vendor, flexibility, documentation, response time, and ease of installation will be greater and a smoother transition than producing an in-house software solution. The two most important aspects of purchasing an off-the-shelf software are vendor support and vendor viability. If a manager chose to produce in-house software, the support is a constant in that the programmers who created the software are available at any time, and know the ‘in’s and out’s of the software’, whereas if there is no vendor support from the purchased software you are taking a gamble which may prove unwise, and the credibility of the manager is no longer. Cost,