Diversity in the Workplace Essay Example
Running head: IMPACT OF DIVERSITY IN THE WORKPLACE
McCann School of Business and Technology
Janet Miller
BU115 Customer Service
Instructor’s Name: Mr. Andrew Roth
Assignment Issue Date: April 28, 2010
Assignment Due Date: May 10, 2010
Outline Introduction to Diversity …………………………………………………………………………3 Impact of Diversity in the Workplace……………………….……………………………………4 Why is diversity beneficial to a business? ………………………………………………………..5 What are the legal risks? .................................................................................................................7 Managing Diversity, in the workplace ……………………………………………………………7 Identify the major stumbling blocks to communication across cultures …………………………8
Conclusion ….…………………………………………………………………………………...11
References
At some point in our life, we have looked around; and thought how different people look. This can be attributed to the differences in culture, religious beliefs, language, and race. Most people today judge others based on these characteristics. Diversity makes up a big part of our world today from the workplace, clients, customers we serve, military, and our neighbors. Diversity is a very complicated topic with many components. I have decided to touch on some key topics: the impact, the benefits, legal risks, managing and the stumbling blocks of diversity in the workplace.
Defining what Diversity is has become a major stumbling block in any discussion. So in order to understand the impact of diversity in the workplace, let’s define what diversity and culture is according to Webster’s Dictionary.
Diversity
1: the condition of being diverse : variety; especially: the inclusion of diverse people (as people of different races or cultures) in a group or organization programs intended to promote diversity in schools.
2: an instance of being diverse a diversity of opinion.
Culture:
5a: the integrated pattern of human knowledge, belief, and behavior
McCann School of Business and Technology
Janet Miller
BU115 Customer Service
Instructor’s Name: Mr. Andrew Roth
Assignment Issue Date: April 28, 2010
Assignment Due Date: May 10, 2010
Outline Introduction to Diversity …………………………………………………………………………3 Impact of Diversity in the Workplace……………………….……………………………………4 Why is diversity beneficial to a business? ………………………………………………………..5 What are the legal risks? .................................................................................................................7 Managing Diversity, in the workplace ……………………………………………………………7 Identify the major stumbling blocks to communication across cultures …………………………8
Conclusion ….…………………………………………………………………………………...11
References
At some point in our life, we have looked around; and thought how different people look. This can be attributed to the differences in culture, religious beliefs, language, and race. Most people today judge others based on these characteristics. Diversity makes up a big part of our world today from the workplace, clients, customers we serve, military, and our neighbors. Diversity is a very complicated topic with many components. I have decided to touch on some key topics: the impact, the benefits, legal risks, managing and the stumbling blocks of diversity in the workplace.
Defining what Diversity is has become a major stumbling block in any discussion. So in order to understand the impact of diversity in the workplace, let’s define what diversity and culture is according to Webster’s Dictionary.
Diversity
1: the condition of being diverse : variety; especially: the inclusion of diverse people (as people of different races or cultures) in a group or organization programs intended to promote diversity in schools.
2: an instance of being diverse a diversity of opinion.
Culture:
5a: the integrated pattern of human knowledge, belief, and behavior