• Ubiquity: It is available just about everywhere and at all times.
• Global Reach: the potential market size is roughly equal to the size of the online population of the world.
• Universal standards: The technical standards of the Internet, and therefore of conducting e-ommerce, are shared by all of the nations in the world.
• Richness: Information that is complex and content rich can be delivered without sacrificing reach.
• Interactivity: E-commerce technologies allow two-way communication between the merchant and the consumer.
• Information density: The total amount and quality of information available to all market participants is vastly increased and is cheaper to deliver.
• Personalization/Customization: E-commerce technologies enable merchants to target their marketing messages to a person’s name, interests, and past purchases. They allow a merchant to change the product or service to suit the purchasing behavior and preferences of a consumer.
• Social technology: User content generation and social networking technologies
The three stages in the evolution of e-commerce