ELECTRONIC COMMERCE - Electronic commerce (e-commerce) or electronic business (e-business) is a general term for any type of business, or commercial transaction that involves the transfer of information across the Internet. This covers a range of different types of business from consumer-based retail sites, like Amazon.com, through auction and music sites lie eBay or MP3.com, to business exchange trading goods or services between corporations. - Electronic commerce is the use of electronic communication to do busines. E-commerce is not about technology. It is not a new business. E-commerce is a method for companies to create and operate their business in new and efficient ways.
FROM TRADITIONAL TO E-COMMERCE
Opened avenues for trade between buyers and sellers. Ancient times (thousands of years ago)
Sailing ships
Printing press
Steam engine
Telephone
Wire transfers – used by banks
Businesses transfer electronic data
- data not re-keyed
-high implementation cost, thus excluded small businesses
On-line shopping
Electronic Funds Transfer (EFTs)
Electronic Data Interchange (EDI)
Internet
BUSINESS PROCESSES WELL-SUITED TO PARTICULAR TYPE OF COMMERCE * E-commerce - Sale/purchase of books & CDs, travel services, - investents and insurance services - onlie delivery of software - online shipment tracking * Taditional - Sale/purchase of impulse items for immediate use, high fashion jewely and antiques (personal inspection required; prefer to touch, smell or examine closely) - Small denomination purchases and sales (since there is not yet a standard for transferring small amounts of money)
BUSINESS PROCESS SUITABILITY TO TYPE OF E-COMMERCE
ADVANTAGES AND DISADVANTAGES OF E – COMMERCE
Similar to traditional businesses,