The World Bank in 2007 ranked Bangladesh 92nd among 132 countries and last among 5 countries in the South Asian subcontinent, with regards to its ICT infrastructure. It is also ranked 123rd and 5th in South Asia, in the e-services adoption index. However, despite being behind most South Asian counterparts, Bangladesh has been catching up quickly in the field of e-Government. According to UN's E-Government readiness report 2008, while most other countries (including India and Sri Lanka) in the region have slipped significantly in the rankings, Bangladesh advanced 20 steps between 2005 and 2008. Bangladesh's Readiness Index value of 0.29 was not that far behind India (0.38), although it was still some distance from the regional leader Maldives (0.45). Nevertheless, Bangladesh was still behind all neighbors except Nepal, Myanmar and Afghanistan.
The Benefits Citizens are Getting
Utility Services
• Electricity- Line connection & maintenance • Electricity- Bill payment • Gas - Line connection & maintenance • Gas- Bill payment • Telephone - Line connection &maintenance • Telephone - Bill payment • Water & Sewerage – Line connection & maintenance • Water & Sewerage - Bill payment • General
Land Management
• Land survey • Land record • Land mapping • Land registration • Land mutation
Transport
• Bus Ticket Booking and Selling • Train Ticket Booking and Selling Bangladesh Railway • Vehicle Registration • Issue and Renew motor driving licenses • Issue and Renew route permits of commercial motor vehicles • Fitness certificates • Collection of fees and taxes
Security & Civil Services
• Entry of general diary & case filling • Filing of civil cases • Issuance/Renewal or arms and ammunitions licenses • Immigration support (e.g. No Objection Certificate) • Certified