2. Understand e-government implementation issues including e-government 2.0 and m-government.
3. Describe e-learning, virtual universities, and etraining.
4. Describe e-books.
5. Describe knowledge management and dissemination as an e-business.
6. Describe C2C activities.
7. Describe collaborative commerce.
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6-2
• e-government
E-commerce model in which a government entity buys or provides goods, services, or information to businesses or individual citizens. Copyright © 2011 Pearson Education, Inc.
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6-3
• government-to-citizens (G2C)
E-government category that includes all the interactions between a government and its citizens. – Electronic Voting
– Electronic Benefits Transfer
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6-4
• government-to-business (G2B)
E-government category that includes interactions between governments and businesses
(government selling to businesses and providing them with services and businesses selling products and services to the government).
– Government E-Procurement
– Group Purchasing
– Forward E-Auctions
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6-5
• government-to-government (G2G)
E-government category that includes activities within government units and those between governments. • government-to-employees (G2E)
E-government category that includes activities and services between government units and their employees.
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6-6
• Internal Efficiency and Effectiveness (IEE)
– These internal initiatives provide tools for improving the effectiveness and efficiency of government operations:
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E-payroll
E-records management
E-training
Enterprise case management
Integrated acquisition
Integrated human resources
One-stop recruitment
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