THE SUPPLIER PERSPECTIVE
BY
JOHN THURANIRA KINOTI
A MANAGEMENT RESEARCH PROJECT SUBMITTED IN PARTIAL
FULFILLMENT OF THE REQUIREMENTS FOR AWARD OF THE DEGREE OF
MASTER BUSINESS ADMINISTRATION (MBA), THE SCHOOL OF BUSINESS,
UNIVERSITY OF NAIROBI
NOVEMBER, 2013 i DECLARATION
I declare that this research project is my original research work and has not been presented to any other university for award of a degree.
Signature:
____________________
Students Name:
John Thuranira Kinoti
Reg. No.
D61/60429/2010
Date
______________________
SUPERVISOR DECLARATION
This research project has been submitted with my permission as the University Supervisor.
Signature:
______________________
Supervisors Name:
Dr. James Muranga Njihia
Lecturer, University of Nairobi, School of Business
Date
________________________ ii DEDICATION
This work is especially dedicated to my fiancé Sheilah for believing in me and her relentless support and encouragement in my studies and to all my family members for their inspiration and prayers. Your support brought me this far.
iii
ACKNOWLEDGEMENTS
I sincerely acknowledge my supervisor, Dr. Njihia for his immense support, guidance and patience, without whose constructive criticism and advice, this work would not have been complete. I also thank the University of Nairobi administration for providing aconducive environment in reference to infrastructure and other support that was directly or indirectly linked to the study.
Thanks to the staff of the suppliers sampled who provided data and allowed me to use the information they provided as results to the study.
Thank you to all my friends who contributed to the completion of this academic document both directly and indirectly. They provided me with logistical and moral support that gave me every reason to work harder and ensure that this study becomes a
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