E-Service in Bangladesh
INDIVIDUAL RESEARCH REPORT
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Title: Citizen’s Perception on E-Service Delivery in Polashbaria under Magura District
Contents 1
Abstract
Main Moto Of the Study
Significance of the Research
Limitations of the Study
2
Methodology
Summary of the Study Design
Sample selection
Approach of Data analysis
3
Thematic Analysis
Summary of Question answer
Presentation of data
Thematic Results
Findings and Discussion
4
Conclusion & Recommendation
Abstract: Our government declared a vision of Digital Bangladesh by 2021 to ensure services at peoples’ doorsteps. In line of this vision a total number of 4,501 UISCs (Union Information and Service Centers) have been established at all Union Parishads of Bangladesh. These e-Service access points are inaugurated simultaneously on 11th November, 2010. As public interest in the Internet and e-Technology solutions continues to grow, there is an increasing expectation that they will be utilized in national and local governments for not only more efficient governance but also improving public access to information and services of government. Bangladesh government has dreamt of ensuring approachability, expediency, transparency in Service Delivery through electronic ways and instruments to the door steps of the citizens. The e-Services aims to provide the facility for citizens to submit online forms for the services identified by the state to be delivered online. Apart from these, these services will provide the Government Departments with opportunity to access and process the systems.. UISC is service providers patronized by the government and operated & maintained by the entrepreneurs in union levels to deliver services (Government Services, Information Services and Commercial Services) to the people of respective unions. It is a one-stop service outlet located at Union Parishad office. Entrepreneurs are self-employed, they
ON
Title: Citizen’s Perception on E-Service Delivery in Polashbaria under Magura District
Contents 1
Abstract
Main Moto Of the Study
Significance of the Research
Limitations of the Study
2
Methodology
Summary of the Study Design
Sample selection
Approach of Data analysis
3
Thematic Analysis
Summary of Question answer
Presentation of data
Thematic Results
Findings and Discussion
4
Conclusion & Recommendation
Abstract: Our government declared a vision of Digital Bangladesh by 2021 to ensure services at peoples’ doorsteps. In line of this vision a total number of 4,501 UISCs (Union Information and Service Centers) have been established at all Union Parishads of Bangladesh. These e-Service access points are inaugurated simultaneously on 11th November, 2010. As public interest in the Internet and e-Technology solutions continues to grow, there is an increasing expectation that they will be utilized in national and local governments for not only more efficient governance but also improving public access to information and services of government. Bangladesh government has dreamt of ensuring approachability, expediency, transparency in Service Delivery through electronic ways and instruments to the door steps of the citizens. The e-Services aims to provide the facility for citizens to submit online forms for the services identified by the state to be delivered online. Apart from these, these services will provide the Government Departments with opportunity to access and process the systems.. UISC is service providers patronized by the government and operated & maintained by the entrepreneurs in union levels to deliver services (Government Services, Information Services and Commercial Services) to the people of respective unions. It is a one-stop service outlet located at Union Parishad office. Entrepreneurs are self-employed, they