Question 2: Identify typical graduate selection processes and evaluate your own strengths and weaknesses in the process of applying for a job
The ancients said; “Heaven has endowed me with talents for eventual use”. This is to develop individual character and knowing own strengths and weaknesses.
I found myself authenticity, patient, and discipline. My bosses at preview bank, Madam Maria Har, Mabel Foo and Philo Tan; commended that; I was passion, competent, knowledgeable and flexible at work even my current boss, Mr Vincent Tan. However, I might lost focus and sometime emotion, lack of communication with superiors that somehow effected my performance at work. Most of my superiors do not know what had I did and performed due to my low profile and quietness
Bosses love to work with me because I seldom border them with problems and issued due to my experiences and flexibilities at work. Knowing what were within the requirement and limitations between organisation and customers. For example, customers might asked for extra mile services by going out to car park for endorsements or witnesses due to physical disable. I would certainly asked for permission and proceeded to help them with sincere. This was my spirits of customer services although I do not required to do so.
Other example like promoting of new launch internet banking, I will explained in detail although customers familiar of using internet. However, some features created might not cleared enough in the brochures such as 2FA function, or one time password (OTP). I always take extra step to explain, as well as ways and features using our services. Customers always impressed by my patient and passion at work by written a complementary feedback.
Although I am a quiet and low profile person. However, I