Ethical and Social Issues in Information Systems
Student Learning Objectives
1. What ethical, social, and political issues are raised by information systems?
2. What specific principles for conduct can be used to guide ethical decisions?
3. Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?
4. How have information systems affected everyday life?
Chapter Outline
4.1 Understanding Ethical and Social Issues Related to Systems
A Model for Thinking about Ethical, Social, and Political Issues
Five Moral Dimensions of the Information Age
Key Technology Trends That Raise Ethical Issues
4.2 Ethics in an Information Society
Basic Concepts: Responsibility, Accountability, and Liability
Ethical Analysis
Candidate Ethical Principles
Professional Codes of Conduct
Some Real-World Ethical Dilemmas
4.3 The Moral Dimensions of Information Systems
Information Rights: Privacy and Freedom in the Internet Age
Property Rights: Intellectual Property
Accountability, Liability, and Control
System Quality: Data Quality and System Errors
Quality of Life: Equity, Access, and Boundaries
Key Terms
The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided.
Accountability, 117
Intellectual property, 127
Carpal tunnel syndrome (CTS), 138
Liability, 117
Computer abuse, 134
Nonobvious relationship awareness (NORA), 116
Computer crime, 133
Opt-in, 126
Computer vision syndrome (CVS), 138
Opt-out, 126
Cookies, 123
Patent, 128
Copyright, 128
Privacy, 120
Descartes’ rule of change, 118
Profiling, 115
Digital divide, 135
Repetitive stress injury (RSI), 137
Digital Millennium Copyright Act, (DMCA), 130
Responsibility, 117
Due process, 117
Risk Aversion Principle, 119
Ethical “no free lunch” rule, 119
Safe harbor, 122
Ethics, 112
Spam, 134
Fair Information