1980’s
Growing impact of globalization and technology; human capital; emergency of the knowledge/service economy
Personnel, Human Resources
2000’s
Modern organizations, organization effectiveness, strategic HR planning
Human Resource Management Personnel Management Approach
Manpower centered
Pragmatic
Job oriented
Human Resource Management Approach
Resource centered
Strategic
Staff oriented
HRM is a term for what historically was referred as personnel administration or personnel management. In today’s arena, HR managers are sometimes called “people managers” and employees are refereed as “our associates”.
The Management Process
Planning
Organizing
Staffing
Leading
Controlling
The evolution of HRM
Decade
Major Business Ideas
Common HR titles
Pre-1900’s
Small business and worker’s guilds
No “HR” people
1900’s
Large-scale enterprise growth
Labor relations, personnel
1920’s
Depression, first labor legislation
Industrial relations, personnel
1940’s
WW II, growth of large diversified enterprises
Personnel administration
1960’s
Civil rights and compliance
Personnel
Management Process
Planning - Establishing goals and standards; developing rules and procedures; developing plans and forecasting.
Organizing. Giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; coordinating the work of subordinates.
Staffing. Determining what type of people should be hired; recruiting prospective employees; selecting employees; setting performance standards; compensating employees; evaluating performance; counseling employees; training and developing employees.
Leading. Getting others to get the job done; maintaining morale; motivating subordinates.
Controlling. Setting standards such as sales quotas, quality standards, or production levels; checking to see how