2) It is able to express information it has previously learned, but I don’t know if it can adapt like humans do through learning from previous experience. I do know that the article did say that based on the information it was give as far as where they were in the game, how much money was left on the board, and how much money his competitors had would change what percentage was a good percentage to decide to buzz in and answer, which makes me believe that he is similar to the human intelligence. I do not know if it will ever be able to be similar in human emotional intelligence part of the brain.
3) Watson would be helpful in certain parts of customer service systems. It could help customers find items they are looking for or diagnose problems that they might be having with a certain item. What the business would have to do is download all of their product information into Watson and then any related information about their market, information on fixes, etc. After it would be supplied with all that information Watson would have to be programmed with responses that are common and appropriate to common questions. Like the rules for responding to customers; same as customer service training. The last thing that the business would have to do is set up a service to get the spoken word transferred to Watson in writing.
4) Some other applications for Watson could be used in schools, museums and historical locations/landmarks; great for interactive computers. It could also be used for lawyers to