INFORMATION TECHNOLOGY
Chapter 4
Ethical and Social
Issues in Information
Systems
4.1
© 2010 by Prentice Hall
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
LEARNING OBJECTIVES
• Identify the ethical, social, and political issues that are raised by information systems.
• Identify the principles for conduct that can be used to guide ethical decisions.
• Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property.
• Assess how information systems have affected everyday life.
4.2
© 2010 by Prentice Hall
1
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Is Your Student Loan Data on Loan?
• Problem: Insufficient privacy protections for sensitive data related to student loans.
• Solutions: Improve system security and protect student information to restore confidence in the system.
• Revoke over 52,000 user IDs suspected of misusing access to students’ private information.
• Demonstrates IT’s role in providing quick and convenient access to data.
• Illustrates how the very same technology has the potential to threaten privacy and cause more harm than good. 4.3
© 2010 by Prentice Hall
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Understanding Ethical and Social Issues Related to Systems
• Past five years: One of the most ethically challenged periods in U.S. history
• Lapses in management ethical and business judgment in a broad spectrum of industries
• Enron, WorldCom, Parmalat, etc.
• Sub-prime loans and the failure of risk analysis:
CitiBank and Societe Generale
• Information systems instrumental in many recent frauds
• Stiffer sentencing guidelines, obstruction charges against firms, mean individual managers must take greater responsibility regarding ethical and legal conduct 4.4
© 2010 by Prentice Hall
Ethical and Social
Issues in Information
Systems
4.1
© 2010 by Prentice Hall
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
LEARNING OBJECTIVES
• Identify the ethical, social, and political issues that are raised by information systems.
• Identify the principles for conduct that can be used to guide ethical decisions.
• Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property.
• Assess how information systems have affected everyday life.
4.2
© 2010 by Prentice Hall
1
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Is Your Student Loan Data on Loan?
• Problem: Insufficient privacy protections for sensitive data related to student loans.
• Solutions: Improve system security and protect student information to restore confidence in the system.
• Revoke over 52,000 user IDs suspected of misusing access to students’ private information.
• Demonstrates IT’s role in providing quick and convenient access to data.
• Illustrates how the very same technology has the potential to threaten privacy and cause more harm than good. 4.3
© 2010 by Prentice Hall
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Understanding Ethical and Social Issues Related to Systems
• Past five years: One of the most ethically challenged periods in U.S. history
• Lapses in management ethical and business judgment in a broad spectrum of industries
• Enron, WorldCom, Parmalat, etc.
• Sub-prime loans and the failure of risk analysis:
CitiBank and Societe Generale
• Information systems instrumental in many recent frauds
• Stiffer sentencing guidelines, obstruction charges against firms, mean individual managers must take greater responsibility regarding ethical and legal conduct 4.4
© 2010 by Prentice Hall