JKL Simulated Business
Simulated business: JKL Industries
Business and strategic planning
Mission
JKL Industries is an Australian owned company selling forklifts, small trucks and spare parts to industry. We deliver value to customers and investors through our highly trained, motivated, and expert workforce.
Vision
JKL Industries believes in developing and unlocking the potential of its people to allow the company to become the leading supplier of forklifts, small, medium and large trucks in Australia.
Company values
Performance excellence
Value for investors, customers and employees
Personal and professional development
Diversity
Sustainability.
Strategic planning
Goals
Strategic objectives
Operational objectives
Provide value to investors and owners
Increase overall profitability by 10% over next three years
Reduce costs through negotiations with suppliers
Reduce costs through HR management efficiencies
Increase revenue through providing increased customer value
Exit underperforming markets; JKL will withdraw from the rental market and close the rental division within the next 18 months
HR partners with business to help business achieve financial goals
HR completes scan of external conditions and market/industry forces impacting competitiveness and capability development
Provide value to customers
JKL will continue to sell and service forklifts and expand their market share by 7% within the next 12–18 months
Provide quality customer service
JKL will expand existing branches to include the sale of medium and large trucks within 18 months
HR partners with business to help business meet customer needs
HR partners with front line managers to help them meet the needs of customers through motivated, competent and well- equipped staff
Develop human potential
Provide required training
Deliver training to upskill rental employees
Recruit
Conduct skills audits and needs analysis for all roles to be filled by recruitment strategy
Business and strategic planning
Mission
JKL Industries is an Australian owned company selling forklifts, small trucks and spare parts to industry. We deliver value to customers and investors through our highly trained, motivated, and expert workforce.
Vision
JKL Industries believes in developing and unlocking the potential of its people to allow the company to become the leading supplier of forklifts, small, medium and large trucks in Australia.
Company values
Performance excellence
Value for investors, customers and employees
Personal and professional development
Diversity
Sustainability.
Strategic planning
Goals
Strategic objectives
Operational objectives
Provide value to investors and owners
Increase overall profitability by 10% over next three years
Reduce costs through negotiations with suppliers
Reduce costs through HR management efficiencies
Increase revenue through providing increased customer value
Exit underperforming markets; JKL will withdraw from the rental market and close the rental division within the next 18 months
HR partners with business to help business achieve financial goals
HR completes scan of external conditions and market/industry forces impacting competitiveness and capability development
Provide value to customers
JKL will continue to sell and service forklifts and expand their market share by 7% within the next 12–18 months
Provide quality customer service
JKL will expand existing branches to include the sale of medium and large trucks within 18 months
HR partners with business to help business meet customer needs
HR partners with front line managers to help them meet the needs of customers through motivated, competent and well- equipped staff
Develop human potential
Provide required training
Deliver training to upskill rental employees
Recruit
Conduct skills audits and needs analysis for all roles to be filled by recruitment strategy