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L'Oréal

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L'Oréal
SOMMAIRE

Introduction 4
I. L'OREAL leader mondial du marché des cosmétiques 5
1. Le marché des cosmétiques en croissance 5
Une offre variée 5
Un marché segmenté 6
Une demande exigeante et volatile 6
Des zones géographiques en croissance 7
2. L'OREAL, leader incontesté du marché des cosmétiques 7
Une évolution basée sur l'expérience 7
Des Domaines d'Activités Stratégiques performants 8
La concurrence 9
3. La performance 12
Des activités centrées sur le cœur de métier 13
Des secteurs à forte valeur ajoutée 13
Une notoriété mondiale incontestée 13
II. Les défis d'une structure internationale 15
1. Comment L'OREAL règne sur le marché 15
Une spécialisation produits / marchés 15
Un développement tourné vers l'international 17
2. Une structure au service de la stratégie 19
Une structure duale : produits VS zones 19
Un défi structurel à relever 20
La culture d'entreprise, le ciment de cette structure 21
La politique des Ressources Humaines 23
Les moyens mis en œuvre 23
Stimuler pour continuer à innover 24
2. Les MDC : clé d'animation des hommes dans les zones 25
Rôle des MDC 25
3. Le cas de l'Amérique Latine 26
Intérêt du MDC en Amérique Latine 26
Pour une mise en œuvre réussie 27
Conclusion 29
ANNEXE 1 :Analyse stratégique de L'Oréal 31
ANNEXE 2 : L'environnement concurrentiel de L'OREAL 41 Bibliographie 42

Introduction

L'OREAL est un groupe mondial industriel et commercial dont la vocation est « d'offrir aux consommateurs à travers le monde les bonnes propositions en matière de cosmétique ». Les valeurs initiales de l'entreprise reposent sur « la recherche et l'innovation au service de la beauté » sur lesquelles elle a su capitaliser.
L'OREAL, leader mondial du marché des cosmétiques, trouve son origine dans une entreprise familiale fondée en

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