Meaning of Grievance
Meaning of grievance
Meaning of Grievance
Broadly speaking grievance means any real or imaginary feeling of dissatisfaction and injustice which employees has about his employment relationship. According to
Dale S. Beach. “grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of management”. In the words of Michael J. Jucious. “a grievance is any discontent or dissatisfaction, whether expressed or not whether valid or not arising out of anything connected with the company that an employee thinks believes or even feels is unfair, unjust or inequitable”. An analysis of these definitions reveals the following features of a grievance:
i)
A grievance reflects dissatisfaction or discontent or a feeling of injustice. ii) The dissatisfaction must arise out of employment and not from personal or family problems. iii) The dissatisfaction may be expressed or implied. A grievance may be expressed verbally or in writing. Grossing, jealous argumentation, careless use of materials poor workmanship, untidy house keeping etc., are verbal grievances. Written grievances are often called complaints. Day dreaming, absenteeism, tardiness, indifference to work, labour turnover etc., indicate implied grievances. iv) The dissatisfaction may be valid and legitimate or irrational and ridiculous or false.
v)
A grievance arises only when on employee feels that injustice has been done to him. vi) Grievances if not redressed in time tend to lower morale and productivity of employees.
Causes of Grievances
Grievances may arise due to the following reasons:
1.
Grievances may arising out of Working Conditions:
i)
ii) iii) iv)
v)
vi) vii) 2.
Poor physical conditions of work place
Very tight production standards
Nonavailability or proper tools and machines
Unplanned changes in schedules and procedures
Failure to maintain proper discipline
Mismatch of the worker with
Meaning of Grievance
Broadly speaking grievance means any real or imaginary feeling of dissatisfaction and injustice which employees has about his employment relationship. According to
Dale S. Beach. “grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of management”. In the words of Michael J. Jucious. “a grievance is any discontent or dissatisfaction, whether expressed or not whether valid or not arising out of anything connected with the company that an employee thinks believes or even feels is unfair, unjust or inequitable”. An analysis of these definitions reveals the following features of a grievance:
i)
A grievance reflects dissatisfaction or discontent or a feeling of injustice. ii) The dissatisfaction must arise out of employment and not from personal or family problems. iii) The dissatisfaction may be expressed or implied. A grievance may be expressed verbally or in writing. Grossing, jealous argumentation, careless use of materials poor workmanship, untidy house keeping etc., are verbal grievances. Written grievances are often called complaints. Day dreaming, absenteeism, tardiness, indifference to work, labour turnover etc., indicate implied grievances. iv) The dissatisfaction may be valid and legitimate or irrational and ridiculous or false.
v)
A grievance arises only when on employee feels that injustice has been done to him. vi) Grievances if not redressed in time tend to lower morale and productivity of employees.
Causes of Grievances
Grievances may arise due to the following reasons:
1.
Grievances may arising out of Working Conditions:
i)
ii) iii) iv)
v)
vi) vii) 2.
Poor physical conditions of work place
Very tight production standards
Nonavailability or proper tools and machines
Unplanned changes in schedules and procedures
Failure to maintain proper discipline
Mismatch of the worker with