To: CEO of Toy Company
From: Elementary Division Manger
CC: Executive Team
Date: 07/23/2011
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Re: Discussion on the process of selecting decision alternatives for the whistle issue of the toy company, evaluating the advantages, disadvantages, legal, financial and ethical considerations involved in the various alternatives.
The purpose of this memo is to outline three possible decision alternatives to address the problem of small lead traces to contents of metal whistles produced by a U.S toy company due for shipment to South America; by discussing the methods for the selection of decision alternatives, the advantages, disadvantages, ethical considerations, financial and legal prospective of the each decisions . The memo will further justify and analyze the impact of the recommended decision on customer relationship as well as demonstrate the role of ethics and social responsibility in choosing this decision.
While important financial or strategic information is used in the decision-making process, business ethics has become an increasingly popular tool used in making decisions. Business ethics is commonly referred to as the professional judgment or ethical perspectives used by an individual or a company executive team in resolving moral or ethical problems in business. In resolving the problem of the lead-contaminated metal whistles, I will discuss three possible decision alternatives, methods of selection of the alternatives, pros and cons of the alternatives as well as potential legal, financial and ethical consideration involved in the selection. Ethical decisions-making can be difficult when it involves uncertainty, unknown outcomes, presents many alternatives, and raises interpersonal issues. However, over the years, people have developed techniques for dealing with these difficulties by introducing a logical five-step decision process technique.
The first step involves establishing a