Time Spent: 2 h , 07 min , 34 secs
Points Received: 200 / 200 (100%)
Question Type: # Of Questions: # Correct:
Multiple Choice 4 4
Short 5 N/A
Essay 4 N/A
Grade Details - All Questions
Page: 1 2
Question 1. Question : (TCO 2) The term BPO refers to: _______. Student Answer: creating a new operation within an existing company moving bits and pieces of a business unit to another area within an organization shutting down a business unit and finding ways to "do more with less" outsourcing one or more specific business processes, methodologies, or functions to a third-party vendor. Instructor Explanation: Page 3 Points Received: 5 of 5 Comments: Question 2. Question : (TCO 5) All of the following are true about identifying the lead negotiator in the negotiations process, except: _______. Student Answer: the lead negotiator will, at some point, likely be regarded as hostile by the other party the project manager is always the lead negotiator choosing a lawyer as your lead negotiator may be a good idea because they are familiar with the role of articulating positions and are less inclined to respond emotionally it is imperative that the individuals who have the subject matter knowledge stay involved in the negotiation process, even if they are not the lead negotiator(s) Instructor Explanation: Page 110 Points Received: 5 of 5 Comments: Question 3. Question : (TCO 7) All of the following are common RFP topics, except: ______. Student Answer: Request for Information Vendor Background Information Project Staff Performance Instructor Explanation: Textbook, pp. 35 - 38 Points Received: 5 of 5 Comments: Question 4. Question : (TCO 6) Proprietary Rights, Audit, Fees, Taxes, and Insurance are all key