Quality Improvement Plan
PART 1
Executive Summary
Today's educational system is becoming increasingly competitive for both students and institutions. Total quality management is an approach that seeks to improve quality and performance in an organizations operations. It looks at the overall quality measures including managing the quality design and development as well as quality maintenance and improvement. In addition, it takes into account all quality measures at all levels especially for students. Because of quality management we were able to comprehend and seek solution to the problems regarding the uniform policy.We were able to visualize the outcome of our proposal if this could be implemented.
I. PROBLEM STATEMENT
The following quality issues noted during the actual observation in the standard policy of uniform at Far Eastern University – Business Center:
Quality Problem 1:
What will be the appropriate actions necessary to enhance the quality improvement of the university’s standard policy regarding its uniform?
Quality Problem 2:
How will the University encourage the students to comply with the said standards?
Quality Problem 3:
How will the FEU improve student awareness and obedience with respect to the implemented rules about uniform?
Quality Problem 4:
How will the university achieve consistency with regards to the rules implemented about the required uniform?
Quality Problem 5:
What will be the corrective actions needed to stop the piracy of university uniform by external sewers or producers?
II. QUALITY TOOL
Fishbone Diagram
III. ROOT CAUSE OF THE PROBLEM
Based on the cause-and-effect diagram (fish bone diagram) we noted the following attributions to the observed quality problem:
MANPOWER
a. What
b. Went
c. Wrong
MATERIAL
a. What
b. Went
c. Wrong
MACHINE
a. What
b. Went
c. Wrong
METHODS
a. What
b. Went
c. Wrong
MOTHER
Executive Summary
Today's educational system is becoming increasingly competitive for both students and institutions. Total quality management is an approach that seeks to improve quality and performance in an organizations operations. It looks at the overall quality measures including managing the quality design and development as well as quality maintenance and improvement. In addition, it takes into account all quality measures at all levels especially for students. Because of quality management we were able to comprehend and seek solution to the problems regarding the uniform policy.We were able to visualize the outcome of our proposal if this could be implemented.
I. PROBLEM STATEMENT
The following quality issues noted during the actual observation in the standard policy of uniform at Far Eastern University – Business Center:
Quality Problem 1:
What will be the appropriate actions necessary to enhance the quality improvement of the university’s standard policy regarding its uniform?
Quality Problem 2:
How will the University encourage the students to comply with the said standards?
Quality Problem 3:
How will the FEU improve student awareness and obedience with respect to the implemented rules about uniform?
Quality Problem 4:
How will the university achieve consistency with regards to the rules implemented about the required uniform?
Quality Problem 5:
What will be the corrective actions needed to stop the piracy of university uniform by external sewers or producers?
II. QUALITY TOOL
Fishbone Diagram
III. ROOT CAUSE OF THE PROBLEM
Based on the cause-and-effect diagram (fish bone diagram) we noted the following attributions to the observed quality problem:
MANPOWER
a. What
b. Went
c. Wrong
MATERIAL
a. What
b. Went
c. Wrong
MACHINE
a. What
b. Went
c. Wrong
METHODS
a. What
b. Went
c. Wrong
MOTHER