Sealed Air prides itself on being the market leader and fostering technology leadership. It markets a superior product for industrial and consumer shipping and invests lots of time educating the market about the product advantages. However, technological improvements in the manufacturing process of cheaper uncoated bubble products and confusion among end users caused by an excessive number of packaging products available allowed a new competitor - GAFCEL - to tap into price-sensitive customers seeking comparable products. Currently GAFCEL operates only in the NYC area but continuing current trends, Sealed Air could lose up to 10% of its market share in the US and up to 50% in Europe (Exhibit 1), where customers are not educated about the advantages of the coated bubble packaging. This loss would represent a decrease in sales revenue of $4.3 million. The most obvious response would be the introduction of the uncoated bubble product variety but the CEO would likely resist this strategy of introducing an inferior product and would ask to review all possible alternatives to combat this new competitive threat (Exhibit 2).
Sealed Air has several choices to counter this new competition and gain new market shares.
1) Defend coated bubble product market through increased sales and distribution effort.
Sealed Air could consider resisting to the rise of GAFCEL by