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E-M ARKETING /6E
C HAPTER 1

C HAPTER 1 O BJECTIVES

1-2



After reading Chapter 1, you will be able to:







Explain how advances in Internet and information technology offer benefits and challenges to consumers, businesses, marketers, and society.
Distinguish between e-business and e-marketing.
Explain how increasing buyer control is changing the marketing landscape.
Understand the distinction between information or entertainment as data.
Identify several trends that may shape the future of emarketing. ©2012 PEARSON EDUCATION, INC. PUBLISHING AS PRENTICE HALL
©2012 PEARSON EDUCATION, INC. PUBLISHING AS PRENTICE HALL

T HE B ARACK O BAMA
C AMPAIGN S TORY

1-3



Barack Obama’s Internet strategy targeted 18-29 year-old voters because 93% are online and used the
Internet to get information and connect with friends.



Facebook displayed over 8 million
Obama friends.



Two-thirds of all campaign funds came from Obama’s online channel.

©2012 PEARSON EDUCATION, INC. PUBLISHING AS PRENTICE HALL

I NTERNET 101

1-4

The internet is a global network of interconnected networks.
 E-mail and data files move over phone lines, cables and satellites.
 There are three types of access to the
Internet:




Public internet

Intranet: network that runs internally in an organization.
 Extranet: two joined networks that share information.


©2012 PEARSON EDUCATION, INC. PUBLISHING AS PRENTICE HALL

E- BUSINESS , E- COMMERCE ,
E- MARKETING

1-5



E-business is the continuous optimization of a firm’s business activities through digital technology.



E-commerce is the subset of ebusiness focused on transactions.



E-marketing is the result of information technology applied to traditional marketing.
©2012 PEARSON EDUCATION, INC. PUBLISHING AS PRENTICE HALL

E-M ARKETING I S B IGGER
THAN THE W EB

1-6



The web is the portion of the Internet
that

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